NOTE: CANNOT BE RETURNED UNDER ANY CIRCUMSTANCE DUE TO THE NATURE OF THE ITEM

Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer $200 flat rate shipping for Pallet Categories. 

Currently, we charge same shipping price depending on weights of the box that will be shipped to anywhere inside US.

Local delivery

Free local delivery is available for orders over $3000 within 100 miles of range from Store Location. For orders under $3000, we charge $200 for local delivery.

Deliveries are made from 9am to 5pm on business days. We will contact you via call or text message with the phone number you provided at checkout to notify you on the day of our arrival. 

In-store pickup

You can skip the shipping fees with free local pickup at Store Location (28W, 27th street, NY, NY, 10001). After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are [8am- 6pm] seven days a week (except Governmental & Federal Holidays). Please have your order confirmation email with you when you come.

International Shipping

We don't offer international shipping at the moment. We are working on that section and will be updated soon.

Thank you for understanding.